Housekeeping Houseperson - Doubletree by Hilton San Diego Mission Valley
About Us
Join an Award-Winning Workplace Culture at Hilton, a global leader in hospitality. We’ve welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a suite of world-class brands and a commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
About the Role
As a Houseperson at the Doubletree by Hilton San Diego Mission Valley, you’ll ensure the cleanliness, organization, and presentation of public areas, hallways, service areas, and guest floors while delivering memorable experiences that brighten guests’ stays.
Responsibilities
- Keep public areas spotless by maintaining cleanliness in restrooms, hallways, stairwells, elevators, offices, and event spaces through daily tasks such as dusting, vacuuming, mopping, washing windows, and emptying trash.
- Delight guests by greeting them warmly, delivering requested items (linens, towels, amenities, cribs, rollaway beds), and assisting with room cleaning as needed.
- Manage supplies by stocking and organizing supply rooms to support efficient housekeeping operations.
- Handle special projects, including periodic deep cleaning tasks like flipping mattresses, moving furniture, and waxing floors.
- Support property maintenance by identifying and reporting repair needs or maintenance deficiencies.
- Respond promptly to housekeeping requests while providing courteous service.
- Support Room Attendants by collecting and transporting soiled linens, removing trash, restocking housekeeping carts, and assisting with room readiness.
- Operate housekeeping equipment safely and follow proper sanitation procedures, chemical handling guidelines, and workplace safety standards.
- Assist with moving furniture, setting up guest requests, and completing deep-cleaning projects as assigned.
Requirements
- Available to work a flexible schedule, including days, evenings, weekends, and holidays.
- Ability to stand, walk, bend, push, pull, and lift heavy items throughout the workday while performing physically demanding tasks in a fast-paced hospitality environment.
- Strong attention to detail, time management, and teamwork to maintain a clean, safe, and welcoming environment for guests and staff.
Qualifications
At Hilton, our core values define what it takes to succeed and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of hospitality.
- Acting with integrity and always doing the right thing.
- Inspiring others through leadership.
- A belief that teamwork drives the best outcomes.
- A sense of ownership and accountability.
- A focus on the now, bringing urgency and discipline to every moment.
Benefits
At Hilton, we invest in our Team Members’ wellbeing with unmatched perks and benefits, including:
- Incredible travel perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
- Own a piece of Hilton: Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP).
- Paid parental leave: Eligible Team Members receive paid leave, including partners and adoptive parents.
- Personalized caregiving support: Access dedicated caregiving concierge services to navigate caregiving for yourself and loved ones.
- Crisis concierge: In times of loss, receive compassionate support for both practical and emotional needs.
- Mental health resources: Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
- Generous paid time off (PTO): Recharge, relax, and take time for what matters most.
- Health & welfare benefits: From checkups to dental cleanings to new glasses, we offer a variety of health plans to keep you and your family covered.
- Financial security for your future: Our retirement plans make it easier to save for what’s next.
Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Schedule
Flexible schedule, including days, evenings, weekends, and holidays.