Housekeeping Housemen
About the Company
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. From being named among the best places to work by respected publications to earning top travel accolades, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About Our Property
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals. At The Mission Inn Hotel & Spa, we deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.
About the Role
The cleanliness of a hotel is one of the main reasons that keep our guests returning and recommending our hotels to friends and family. The housekeeping team plays one of the most important roles in a hotel. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care in preparing and maintaining public spaces and assisting room attendants. This role is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay.
Responsibilities
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Walk all assigned floors at the beginning and end of shift to collect bags, trash, and soiled linen
- Pick up clean linen and refill the par stock of linen on each floor pantry
- Deliver towels, cribs, cots, and other items to guest rooms upon request
- Perform duties of room attendant when necessary
- Refill the par stock of guest amenities and supplies on each floor pantry
- Help room attendants with heavy lifting during super cleaning or spring cleaning of rooms
- Clean all public areas following department standard operating procedures
- Remove soiled linen and trash from all service areas and take to appropriate locations
- Always respond in a friendly, helpful manner to guests and other team members
Requirements
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to move, traverse, and position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
- Lift, carry, and position loads of at least 25 lbs
Pay
$17.75 per hour