Housekeeping Floor Supv
Seneca Gaming Corporation · Salamanca Town, NY · 2 wk ago
Business Development$16.16/hrFull-time
Essential Functions And Responsibilities
- Supervise assigned area to ensure guest rooms are serviced in accordance with established policies and standards.
- Monitor and report on guest room status, stock levels and problem situations within hotel.
- Regularly performs inspections of guest rooms and common/public areas within the hotel to ensure quality control.
- Coincide with distribution and collection of keys, beepers, and other equipment for the assigned area.
- Aid in hiring and evaluating employees.
- Administer established training programs.
- Adhere to Purchasing, HR, and TERO compliance requirements.
- Ensure top quality guest service.
- Perform work of subordinates as needed.
- Promote positive public/employee relations at all times.
- Participate as a panel member on SGC's Board of Review as needed.
Qualifications/Requirements
- Must be 18 years of age or older upon employment.
- High school diploma or equivalent required.
- Must have at least two (2) year of Hotel Housekeeping or related experience preferred.
- Must have basic mathematical skills necessary for conducting inventories.
Reasoning Ability
- Must possess excellent communication skills to deal effectively with customers and employees.
- Ability to write routine correspondence and to speak effectively to the public, employees and customers.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Possess proven leadership ability to provide general guidelines to subordinate personnel and direction toward short-term developmental goals.
- Must perform duties while utilizing discretion and respecting the privacy of guests.
Physical Requirements And Work Environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.
- Must be able to work in an environment where smoking is permitted.
- Adequate manual dexterity to operate cleaning equipment.
- While performing the duties of this job, the employee may be exposed to fumes or airborne particles.
- May work with cleaning chemicals, and must be able to properly dilute, use and insure their safety, as well as others who encounter the chemicals.
- Lifting and moving up to fifty (50) pounds.
- Must be able to reach, bend, squat, reach, and climb step ladders to accurately clean and inspect facilities.
- Must be able to stand, walk, and move through all areas of the hotel for long periods of time (95%).
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, resort environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Salary
Starting Rate $16.16
Compensation Is Negotiable Based On Experience And Education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.