Housekeeping Dispatcher

Essential Functions And Responsibilities

• Respond to telephone inquiries and requests for department services.
• Notify appropriate personnel or documents as needed.
• Create and maintain department files, records and logs such as payroll, employee files and associated information.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Participate as a panel member on SGC's Board of Review as needed.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
• Maintain a professional work environment with supervisors, managers and staff.

Qualifications/Requirements

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Office administration experience or related experience preferred.
• Must possess clear pleasant speaking voice, good hearing and be proficient with the proper use of grammar to ensure effective telephone communications.
• Must have proficient computer skills.

Physical Requirements And Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Must be able to work in an environment where smoking is permitted.
• Position requires extended periods of sitting and typing along with telephone communications 50% of the time.
• Must be capable of operating office equipment including, but not limited to, PC and hotel systems software.
• Light lifting.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Salary

Starting Rate $16.00 Compensation Is Negotiable Based On Experience And Education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.