Housekeeping Director

Responsibilities

• Manages all housekeeping operations within a community to ensure a high standard of cleanliness both inside and outside the community.
• Supervises the housekeeping staff, directly or through subordinate managers/supervisors, and may be required to supervise other positions.
• Manages housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds.
• Conducts regular inspections of all resident and public areas.
• Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.
• Oversees inventory control systems for all supplies, chemicals, and equipment.
• Maintains inventory levels and may order all equipment and supplies needed for department.
• Ensures the safe handling and storage of equipment and supplies.
• Develops and monitors department budget including purchasing and staffing expenditures.
• Audits budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.
• Schedules and conducts training sessions and department meetings for housekeeping personnel.
• Trains staff on the safe handling of cleaning chemicals in accordance with department guidelines and ensures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations.
• Informs Resident Services Director and/or Executive Director of any resident issues or concerns.
• Prepares resident charges/billing for housekeeping services, when applicable.
• Hires, trains, disciplines, and terminates department employees, in accordance with company policies.
• May consult with the Executive Director regarding these decisions.
• May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

Qualifications

• High school diploma or General Education Diploma (GED) and a minimum of two to four years related experience and/or training; or equivalent combination of education and experience.
• Previous supervisory/management experience required.