Housekeeping Attendant
About the role
At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Responsibilities
- Clean and service assigned guest rooms according to established standards
- Change bed linens, make beds, and replenish guest room supplies and amenities
- Clean bathrooms, vacuum carpets, dust furniture, and sanitize surfaces
- Report maintenance issues, damaged items, and lost-and-found articles
- Maintain housekeeping carts, equipment, and storage areas in an organized condition
- Respond to guest requests in a professional and timely manner
- Follow all safety, security, and company policies and procedures
- Meet productivity and quality expectations set by the department
Qualifications
- Previous housekeeping or hotel experience preferred
- Ability to work independently and as part of a team
- Strong attention to detail and commitment to cleanliness
- Ability to lift, push, pull, and carry housekeeping supplies and equipment
- Good communication and customer service skills
Physical Requirements
- Frequent standing, walking, bending, reaching, lifting, pushing, and pulling
- Ability to lift up to 25-50 pounds as required
- Ability to work a flexible schedule, including weekends and holidays
Benefits
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for.