Housekeeping Associate - WorldMark New Braunfels Resort

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

About the role

$15.50 hr / Full Time / Weekends and Holidays Required

A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards.

Responsibilities

• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies
• Make beds
• Replenish supplies, such as kitchenware and toiletries
• Sort, count, fold, mark, or carry linens
• Maintain positive customer and associate relationships
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
• Handle guest issues to resolution in an effort to improve the guest experience

Requirements

• Ability to work in a fast paced environment
• Strong ability to communicate effectively with employees, guests, and owners
• Ability to work independently and follow instructions
• Professional appearance and positive, can-do attitude with team focus
• Must be able to lift 50 pounds

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (speak to your recruiter for additional information; temporary and/or seasonal associates are ineligible for Paid Time Off)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program