Housekeeping Associate

Responsibilities

• Maintain the cleanliness, presentation and readiness of all PS spaces, including private suites, member lounges, restrooms, offices and back-of-house areas, ensuring they consistently meet PS’s premium standards.
• Prepare and reset private suites with meticulous attention to detail (linens, amenities, surfaces, overall ambiance, etc.) ensuring each space feels pristine, intentional and welcoming.
• Ensure all shared environments, including the Member Salon and transitional spaces, remain spotless, organized and reflective of PS’s luxury brand at all times.
• Move seamlessly throughout the property, proactively identifying and addressing cleanliness and presentation needs without direction.
• Respond promptly and professionally to guest and team member requests, supporting the overall guest experience with warmth, discretion and efficiency.
• Maintain organized housekeeping carts, storage areas and supply levels. Adhere to all PS protocols, including safety, sanitation and security standards.
• Identify and report maintenance issues or repair needs in a timely and accurate manner to preserve the integrity of the space.
• Work closely with Housekeeping, Operations and Hospitality teams to ensure alignment and continuity in the guest experience.
• Uphold PS standards for appearance, communication and conduct. Maintain confidentiality and discretion at all times within a high-profile guest environment.
• Perform physically active work including standing, walking, bending, lifting, pushing and carrying items up to 50 lbs, while maintaining consistent quality and efficiency.
• Adapt to changing operational needs and support additional duties as required to ensure an exceptional and uninterrupted guest experience.
• Monitor, dispatch and update in real time PS operational systems (radio, Teams chats, Helpdesk and other PS operational systems).

Qualifications

• Must pass a pre-employment background check including drug screening and TSA/CBP clearance.
• Previous housekeeping or hospitality experience preferred; luxury hotel experience is a plus.
• Strong attention to detail and pride in maintaining high standards.
• Ability to work both independently and as part of a team.
• Service oriented mindset with a proactive approach to problem solving.
• Comfort working in a fast paced, operationally complex environment.
• Ability to meet physical demands of the role.
• Must have a reliable method of transportation to travel to and from PS MIA.
• Must be able to read, write, speak and understand the English language fluently.
• Must be authorized to work in the United States.

Skills

• Attention to detail
• Pride in workmanship
• Operational discipline
• Flexibility and adaptability
• Communication skills
• Physical stamina

Benefits

• Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
• 401K retirement plan with company matching
• Health and Dependent care FSA and HSA with company matching
• Merit-based raises and bonuses
• 12 PTO Days / 6 Paid Sick Days
• Prorated Annually
• Monthly health & wellness and phone reimbursement
• Paid training
• A great career path with promotion opportunities
• Overtime opportunities available