Housekeeping Associate | $1000 Sign-on Bonus

Responsibilities

• Cleaning guestrooms according to company standards.
• Assisting guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.
• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms.
• Ensuring cart, linen, rooms, and equipment are clean and in working order.
• Accountable for guest satisfaction as it pertains to housekeeping service at the property.
• Assisting and responding to requests in a positive and timely manner while providing the highest level of quality service to the guest.
• Working as a team player and actively contributing to the efforts of other departments as necessary.
• Understanding and following the company guest service recovery program.
• Understanding and following company lost and found procedures.
• Ensuring a clean and safe work area in compliance with company, brand, local, state and federal regulations.
• Inspecting rooms for maintenance needs and reporting any maintenance service issues.
• Being knowledgeable on the safe use of chemicals utilized within the housekeeping department.
• Following all company procedures for guest/employee incidents.
• Being knowledgeable of hotel emergency procedures.
• Producing required volume of work by planning, organizing and prioritizing work duties.
• Adhering to the company attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attending all required department and hotel meetings.
• Being responsible for the proper use of all equipment and supplies.

Education

High school diploma or GED preferred

Experience/Knowledge/Skills/Abilities

• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

Benefits

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more!