Housekeeping Aide

Overview

The Housekeeping Aide supports the heart of the hotel by ensuring all areas are spotless and inviting, preparing for guest arrival.

Key Duties & Responsibilities

• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with linen and supplies.
• Transport linen carts to appropriate floor closets and stock according to diagram.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
• Remove all dirty glassware from assigned Room Attendants' carts and closets. Transport to Stewarding.
• Return clean and capped glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools, and equipment.
• Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Transport any Room Service trays/items in guest hallways to service elevator landings.
• Check under furniture for debris and remove if present.
• Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor.
• Dust and polish all woodwork.
• Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
• Clean all lamps, light fixtures, and light switches; check for proper working condition.
• Remove dust, spots and smears from windows, frames, and ledges; wash windows as assigned.
• Remove dust, grease and smears from house/public phones and reposition properly.
• Remove dust on drapes weekly and realign to correct position daily.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and door frames.
• Remove stains, scuff marks, and dust from baseboards, ledges, and corners.
• Polish all brass surfaces.
• Empty trash containers, ashtrays and ash urns in public areas.
• Remove trash; debris and cobwebs from balconies/patios.
• Empty vacuum cleaner bags, replace and clean machines.
• Provide timely delivery of any items requested by guests.
• Retrieve items from guest rooms and return to proper storage areas.
• Transport guest laundry and dry cleaning to correct guest rooms.
• Handle guest requests for shoeshines as assigned; retrieve shoes from guest room, shine shoes and return to guest room.
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Ensure security of guest room access and hotel property.
• Make up cribs and rollaway beds; transport to designated rooms.
• Turn mattress and box springs according to rotation schedule.
• Stock Housekeeping department supplies.
• Assist Lobby Attendant as assigned.

Education And Experience

• Some high school education preferred.
• No prior experience required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.