Jobs · Management · California

Housekeeper/Room Attendant | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!

Hyatt House · San Jose, CA · 1 wk ago
Management$19/hrFull-time

Key Responsibilities

  • Clean and service guest rooms daily, including making beds, dusting, vacuuming, and sanitizing high-touch surfaces.
  • Clean bathrooms thoroughly (toilets, showers/tubs, sinks, mirrors) and replenish towels, toiletries, and amenities.
  • Replace linens and terry according to standards and turn rooms promptly to support arrivals and occupancy needs.
  • Inspect rooms for cleanliness, maintenance concerns, or missing/damaged items; report issues promptly.
  • Restock housekeeping carts with linens, amenities, and supplies; maintain par levels.
  • Handle and store cleaning chemicals and supplies safely and according to guidelines.
  • Maintain cleanliness and organization of housekeeping closets and storage areas.

Guest Service & Communication

  • Provide courteous, professional interactions with guests and respond to requests when appropriate.
  • Follow “do not disturb” procedures and respect guest privacy at all times.
  • Communicate room status updates accurately and in a timely manner per hotel process.

Safety & Standards

  • Follow proper lifting techniques and safety procedures, including use of PPE as required.
  • Adhere to all hotel policies, sanitation standards, and brand expectations.
  • Support deep cleaning projects and help with other housekeeping tasks as needed (e.g., public areas, laundry support).

Qualifications

  • Ability to work a flexible schedule including weekends and holidays.
  • Ability to stand, walk, bend, kneel, and reach for extended periods.
  • Ability to lift, push, and pull up to moderate weight.
  • Strong attention to detail and commitment to cleanliness and safety.
  • Reliable, punctual, and able to work independently and as part of a team.
  • Prior hotel housekeeping or cleaning experience is preferred.
  • Familiarity with cleaning tools, chemicals, and safe handling procedures.

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