Housekeeper (PRN)

About the role

Under the direction of the Environmental Services Manager or designee, the Housekeeper (Environmental Support Assistant) plays a vital role in ensuring a clean, sanitary, safe, and welcoming environment for residents, visitors, and staff. This position supports Highland Hills’ mission by creating a warm, home-like atmosphere where residents can thrive.

Highland Hills is part of Trinity Senior Living Communities, a ministry of Trinity Health—one of the nation’s largest not-for-profit Catholic health systems. Guided by compassion, dignity, and excellence, we are committed to serving older adults with respect and care while fostering a collaborative and inclusive workplace.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Responsibilities

• Perform light to thorough housekeeping in resident apartments and common areas, including dusting, vacuuming, mopping, bathroom and kitchen sanitization, and floor care
• Complete laundry services such as collecting, washing, folding, and distributing resident linens and garments
• Perform deep cleaning of apartments during resident move-outs
• Empty trash and recyclables and maintain cleanliness of assigned areas
• Report maintenance issues such as lighting or equipment concerns promptly
• Follow safety, infection control, and universal precaution practices
• Interact respectfully with residents, honoring privacy, dignity, and confidentiality
• Anticipate resident needs and go above and beyond to maintain a comfortable, welcoming environment

Requirements

• High school diploma or equivalent
• Previous experience in assisted living or with the geriatric population preferred

Skills

• Strong customer service, communication, and interpersonal skills
• Ability to work independently in a fast-paced, team-oriented environment
• Basic computer skills and strong organizational abilities