Housekeeper - Part Time - WorldMark Bass Lake Resort

About the Role

A Housekeeper supports general resort operations by cleaning resort units and maintaining resort quality standards. This role involves cleaning sleeping quarters, kitchens, bathrooms, and living rooms, as well as adhering to housekeeping detail standards. Additional duties include vacuuming, dusting, sanitizing bathrooms and kitchens, cleaning lobbies, making beds, replenishing supplies (e.g., kitchenware and toiletries), and handling linens. The Housekeeper also responds to guest inquiries and concerns to ensure guest satisfaction and resolves issues to improve the guest experience.

Responsibilities

• Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms.
• Maintain and adhere to housekeeping detail standards.
• Vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
• Make beds and replenish supplies such as kitchenware and toiletries.
• Sort, count, fold, mark, or carry linens.
• Maintain positive customer and associate relationships.
• Respond to guest inquiries and concerns to ensure total guest satisfaction.
• Handle guest issues to resolution to improve the guest experience.

Requirements

• Ability to work in a fast-paced environment.
• Strong communication skills with employees, guests, and owners.
• Ability to work independently and follow instructions.
• Professional appearance and a positive, can-do attitude with a team focus.
• Must be able to lift 50 pounds.

Benefits

Travel + Leisure Co. offers a diverse range of comprehensive health and welfare benefits to associates working 30 or more hours per week. Certain benefits may be available to associates working fewer hours where required by applicable law. Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Life and accident coverage.
• Disability insurance.
• Wish day: Paid time to volunteer at an approved organization of your choice.
• 401k with employer match (subject to eligibility requirements, including tenure).
• Legal and identity theft plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.
• Paid time off, parental leave, and holidays (eligibility varies by position).

Pay

Compensation generally starts at $20.00 per hour. The actual hourly rate will be set based on factors including experience, education, skills, training, and work location.