HOUSEKEEPER LEAD (FULL TIME)

About the role

TouchPoint is hiring immediately for a full time Lead Housekeeper position at Ascension Via Christi St Joseph in Wichita, KS. As part of Compass Healthcare, TouchPoint serves up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S., supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees
• Resolves internal/external guest complaints to ensure guest satisfaction
• Documents call offs, and replaces for any shift
• Coordinates assigned staff breaks
• Prepares and distributes assignment sheets to staff and reviews priorities
• Communicates additions or changes to the assignment sheets as they arise throughout the shift
• Assigns designated keys, radios and beepers to assigned staff; maintains accurate record of such assignments and ensure security of keys
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems; instructs designated personnel to correct deficiencies
• Inspects areas to confirm cleaning standards have been met
• Assists staff to ensure highest standards of cleanliness and service
• Conducts staff training as assigned
• Contributes to the team; exhibits professionalism with customers, fellow employees and others
• Performs other duties as assigned

Requirements

• Prior housekeeping experience preferred

Schedule

Full time schedule; days may vary, 7:00 AM to 3:30 PM. Rotating weekends required. More details upon interview.

Pay

$16.50 per hour to $18.00 per hour.

Benefits

Both full-time and part-time positions offer: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

This response is AI-generated, for reference only.