HOUSEKEEPER LEAD (FULL TIME)
About the role
Crothall Healthcare is seeking immediate full-time HOUSEKEEPER LEAD positions at Novant Health Presbyterian Medical Center located at 200 Hawthorne Lane, Charlotte, NC 28204. Online applications are accepted only. The schedule is full-time, 6:30 am to 3:00 pm, including weekends and holidays. Details about the schedule will be provided during the interview.
Responsibilities
- Supervises, trains, and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.
- Aids where necessary to ensure optimum service to guests.
- Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
- Resolves internal/external guest complaints to ensure guest satisfaction.
- Documents call offs, and replaces for any shift.
- Captures and distributes assignment sheets to staff and reviews priorities.
- Communicates additions or changes to the assignment sheets as they arise throughout the shift.
- Assigns designated keys, radios, and beepers to assigned staff.
- Maintains accurate records of such assignments and ensures security of keys.
- Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems. Instructs designated personnel to correct deficiencies.
- Inspects areas to confirm cleaning standards have been met. Assists staff to ensure highest standards of cleanliness and service.
- Conducts staff training as assigned.
- Contributes to the team; exhibits professionalism with customers, fellow employees, and others.
- Performs other duties as assigned.
Requirements
Prior housekeeping and leadership experience preferred.
Qualifications
High school diploma or equivalent required. Previous housekeeping and leadership experience preferred.
Skills
Strong organizational and communication skills.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Pay
$17.50 per hour.
Schedule
Full time schedule. 6:30 am to 3:00 pm, including weekends and holidays. Days may vary. Details upon interview.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Contact Information
To apply, please visit our website or email us directly. Applications are accepted on an ongoing basis. For more information, visit here.