Housekeeper - Hilton Vacation Club Los Abrigados Resort Sedona

What We're Looking For

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Position Overview

Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure they follow the company mission statement and values.

Essential Functions

• Maintain a high standard of excellence
• Strip units of soiled linens
• Remove trash from units
• Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
• Report clean units as vacant and ready for inspection
• Report unit maintenance issues as per company procedure
• Report damaged, dirty or stained carpets, drapes, furniture, and linens
• Report missing inventory and supplies to Supervisor
• Perform weekly guest services cleans as directed
• Assist in maintaining the cleanliness and organization of storage closets
• Attend all training sessions and perform practical application of training
• Ensure a safe working environment
• Assist in solving guest complaints promptly
• Maintain a high sense of urgency so units are turned on time
• Other duties as assigned

Experience and Education Requirements

• Previous experience in housekeeping preferred, but not required
• Must be able to lift 25 pounds (with or without accommodation)
• Able to make decisions
• Planning and scheduling capabilities
• Able to read, write and do basic math
• Personal timeliness be prompt with all assignments
• A passion for cleanliness
• Strong work ethic
• Able to learn and change behavior
• Work irregular hours
• Travel – rarely

Physical Requirements

• This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions.
• Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.