Jobs · Management · Massachusetts

Housekeeper Full-time Year-Round

TPG Hotels and Resorts · Chatham, MA · 1 mo ago
On-siteManagementFull-time

Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

Responsibilities

  • Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
  • Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
  • Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
  • Refill supplies such as toiletries, towels, and linens in guest rooms.
  • Empty trash bins and replace liners in guest rooms and common areas.
  • Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
  • Report maintenance issues to appropriate personnel.
  • Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
  • Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
  • Respect guests' privacy and maintain security standards by following established procedures.

Requirements

  • Previous experience in housekeeping or a related role is a plus.
  • Attention to detail, thoroughness, and knowledge in proper cleaning techniques, chemicals, and equipment.
  • Able to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
  • Strong communication skills for interacting with guests and team members.
  • Basic understanding of safety and sanitation practices.
  • Flexibility to work nights, weekends, and holidays as needed.

Qualifications

  • Physical work is a primary part of many of our hotel and resort jobs.
  • Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs.
  • Some work is performed in an interior hotel environment with equipment and machines.
  • The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
  • The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Skills And Abilities

  • Previous experience in housekeeping or a related role is a plus.
  • Attention to detail, thoroughness, and knowledge in proper cleaning techniques, chemicals, and equipment.
  • Able to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
  • Strong communication skills for interacting with guests and team members.
  • Basic understanding of safety and sanitation practices.
  • Flexibility to work nights, weekends, and holidays as needed.

Benefits

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with company match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • Amazing Hotel Discounts to any property in the TPG portfolio and MUCH MORE!
  • *Benefits vary by location*

Schedule

  • Part-Time Benefits Also Available!

Equal Opportunity Employer

EEO/VET/DISABLED

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