Housekeeper - Flexible Schedule

Responsibilities

• Offers courteous and sincere hospitality at all times.
• Answers questions about the hotel and community, is knowledgeable about the location of attractions, restaurants, and shopping, and answers complaints or concerns by the guests.
• Is part of the hotel’s security team and is responsible for immediately reporting any potential safety or security hazards to the immediate supervisor.
• Thoroughly clean all areas of assigned guest rooms.
• Removes used linens from bed(s) and replaces them with clean linens.
• Checks mattress pads, duvet and/or duvet cover, and pillows for cleanliness, stains, and tears.
• Removes all soiled/dirty towels in accordance with hotel policy.
• Scrubs bathroom vanity, toilet, bathtub, and bathroom floor.
• Cleans bathroom mirror and fan.
• Stocks the guest room and bathroom with clean linens and guest supplies such as towels, soap, shampoo, plastic glasses, Company/Brand directory, and other required and approved supplies and literature.
• Cleans and sanitizes guest room ice buckets.
• Opens window, if operable, to let fresh air into the guest room, weather permitting.
• Checks the television/remote and the lighting to make sure they are operational.
• Corrects time on microwave clock, if applicable.
• Cleans all appliances and empties and cleans ice trays.
• Sanitizes and inventories dishes, silverware, etc., if applicable.
• Completes required Brand documentation.
• Dusts all areas of the guest room as listed below:
• Dresser, top, sides, and drawers.
• Desk, top, sides, and drawers.
• Nightstand, top, side, and drawers.
• Cover rack.
• Television.
• Guest room mirror.
• Headboard.
• Pictures.
• Windowsill.
• Blinds or drapes.
• Door frames.
• Before vacuuming, check behind and under furniture for any trash.
• Vacuum the guest room, hallway, and all public area carpets. Spot cleans carpets.
• Inspects each guest room for bed bugs and other pests.
• Honors a "Do Not Disturb" sign on the door. Contact the immediate supervisor for further instructions.
• Takes all lost and found items to the front desk, tagged with room number, article(s), date, and name of room attendant.
• Using the Room Attendant's daily cleaning schedule, notes any missing linen or hotel items from guest rooms, and any maintenance needed.
• Advises the immediate supervisor immediately of any necessary repair or maintenance in guest rooms.
• Assumes responsibility for careful use of supplies issued for performance of cleaning and maintenance duties.
• Restocks the room attendant's cart at the end of the shift. Keeps housekeeping carts and storage areas neat and organized.
• Empties vacuum cleaners daily and takes trash to the outside trash dumpster.
• Keeps the housekeeping cart from blocking hallways for safe guest passage.
• Complies with BBP, OSHA, and Hazcomm 2012 standards. Knows the potential hazards of any chemicals used and the proper personal protective equipment required. Uses personal protective equipment as directed by Safety Data Sheets.

Qualifications

• 1 plus years of housekeeping or cleaning experience preferred, but not required.
• Ability to work a flexible schedule, including weekends and holidays.
• Strong attention to detail and a commitment to providing high-quality service.
• Physical ability to stand, walk, bend, and lift for extended periods.