Housekeeper - Falling Rock

About the role

The Falling Rock housekeeping staff is responsible for ensuring that guests have a clean and pleasant environment during their stay. The candidate must work to clean various sections of the resort, including guest rooms, restrooms, lobby areas, and hallways. The ideal candidate for this position is detail-oriented, is able to work independently while meeting Forbes and AAA standards, and constantly strives to exceed guests' expectations.

Responsibilities

• Clean and reset guest bedroom and bathroom areas according to established standards.
• Organize and stock cleaning cart and organize linen closets on floors assigned.
• Complete accurately, and in a timely manner, any assigned paperwork.
• Report any and all maintenance issues to the Housekeeping Supervisor and/or maintenance as directed.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Clean and maintain public areas of the resort, including lobby areas and restrooms.
• Remove trash from common areas of the resort and empty ashtrays.
• Dust, vacuum, sweep, and mop floors as needed.

Requirements

• High school diploma or equivalent.
• Prior housekeeping experience is preferred but not required.
• Must be flexible in schedule, willing to work holidays and weekends.
• Must have reliable transportation.
• Must be able to stand for long periods of time.
• Must be able to read, write, and speak English fluently.
• Must be task and detail-oriented, energetic, and able to follow specific directions and meet high physical demands.
• Must be able to communicate effectively and work as a team member.

Qualifications

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Skills

• Task and detail-oriented.
• Energetic.
• Able to follow specific directions.
• Able to meet high physical demands.
• Communicate effectively.

Benefits

Competitive hourly wages and attractive 401(k) program.
Medical, dental, and vision coverage for eligible associates.
Paid time off and holiday compensation.
Discounted associate meals and uniform services.
Savings across resort dining, retail, spa, and activities.
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.

Schedule

Flexible schedule, willing to work holidays and weekends.

Pay

Competitive hourly wages.

Benefits & Everyday Perks

Medical, dental, and vision coverage for eligible associates.
Paid time off and holiday compensation.
Discounted associate meals and uniform services.
Savings across resort dining, retail, spa, and activities.
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration.