Housekeeper-CITZ ICF Helen Kaplan Program

About the role

Maintains cleanliness and upkeep of a residence in the Helen Kaplan Program through daily dusting, sweeping, scrubbing bathrooms, washing windows, vacuuming, and related tasks to ensure suitable living quarters for the people served.

Responsibilities

• Practices and promotes Citizen’s mission statement in every interaction.
• Through family and community engagement, Citizens supports people to live the life they choose.
• Ensures cleanliness and sanitization throughout the residence by dusting, sweeping, vacuuming, and mopping to provide a clean and sanitized healthy living condition.
• Cleans resident bedrooms by dusting blinds, emptying garbage, and tidying beds to keep rooms neat and tidy.
• Keeps rugs and floors clean by vacuuming and using appropriate attachments.
• Keeps offices (including the nurse’s office, overnight station, and examination room) clean by emptying garbage, dusting, and wiping down equipment.
• Cleans bathrooms in hallway by washing sinks and toilets, emptying garbage, sweeping, and mopping to maintain sanitary conditions.
• Ensures sanitary supplies (gloves, cups, paper towels) are available by monitoring inventory and refilling as needed.
• Cleans and maintains dining room furniture by polishing tables and chairs for a clean, sanitized eating area.
• Cleans laundry room by sweeping, emptying garbage, wiping cabinets, cleaning machines, and wiping dryers.
• Cleans recreation room by washing sink, mopping floor, and storing items properly for resident activities.
• Trains new housekeepers, when necessary, by demonstrating cleaning equipment and techniques and reviewing procedures.
• Disposes of OSHA bio‑hazardous waste by storing it in an outside receptacle and replacing bags in bins to comply with OSHA regulations.
• Performs additional duties as requested by supervisor.
• Ensures work‑related safety procedures are in place and adhered to; reports unsafe acts or hazardous conditions to supervisor and/or safety committee.
• Reports to Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect.
• Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook, and agency and program training requirements.
• Successfully completes and maintains annual training and any other training necessary for the position.
• Arrives to work at the start of the scheduled shift and follows agency policy regarding call‑offs and overtime.

Requirements

• Prior housekeeping experience, preferably in a commercial setting.
• Successful completion of fingerprint/criminal background check due to regular, substantial unsupervised physical contact with people receiving services.
• Ability to observe and report unsafe acts or hazardous work environments.
• Ability to serve as a mandated reporter for suspected abuse or neglect.
• Commitment to adhering to Federal and New York State regulations, agency policies, procedures, and training requirements.
• Willingness to complete and maintain annual training and any additional required training.
• Reliability to arrive on time for scheduled shifts and follow agency call‑off and overtime policies.