Housekeeper - Blackberry Mountain

About the role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are expanding our award‑winning accommodations team and now hiring housekeepers with a proven work ethic and a passion for excellence. Commitment to quality and enthusiastic attitude are more important than experience. Located at 1507 E. Millers Cove Rd, Walland, TN 37886.

Responsibilities

The Housekeeping role is a labor‑intensive and fast‑paced position responsible for cleaning all guest rooms and common areas, complying with guest requests, and assisting other departments to ensure 5‑star service.

• Must be detail‑oriented in all cleaning aspects
• Load supplies for the day
• Attend line‑up each morning to receive room assignments
• Perform Make‑ups, Turn‑overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found
• Comply with all company policies and procedures

Requirements

• High School Diploma or equivalent required
• Some cleaning experience preferred
• Regular and consistent attendance is required
• Very physical work: constantly moving, able to stand for long periods, get on hands and knees to scrub floors, lift up to 30 lb, operate a company vehicle or golf cart, repeatedly go up and down flights of stairs, work around cleaning supplies/chemicals

Skills

• Ability to communicate effectively with guests, managers, and team members
• Basic knowledge and understanding of math
• Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals
• Ability to work well with other Team Members, Managers, and interact with guests

Pay

Pay Range: $15.00‑16.00 per hour. Starting compensation will be determined based on experience, skills, and other job‑related factors.

Schedule

AM and PM positions available.