Housekeeper

Location: Sheraton Erie

About the role

As a Housekeeper, you will help create a welcoming environment by ensuring guest rooms and common areas are clean, sanitary, and sparkling.

Responsibilities

• Provide the highest quality of service to guests by anticipating and exceeding their expectations.
• Ensure guest rooms and bathrooms are clean, sanitary, and sparkling.
• Strip dirty linen and trash, clean bathrooms, make beds, dust, vacuum, and restock rooms.
• Clean, organize, and restock the housekeeping cart.
• Self-inspect rooms and submit room status reports to Supervisor upon completion.
• Practice safety standards at all times and help maintain a safe property for guests and associates.
• Perform other duties as assigned.

Requirements

• Strong guest focus and customer service skills.
• Reliability and dependability in completing housekeeping tasks.
• Motivation and initiative to be your best self every day.
• Attention to detail in maintaining cleanliness standards.
• Prior cleaning experience (one year preferred but not required).
• Completion of training with certification sign-off.
• Ability to lift, carry, or move up to 10 lbs. regularly and 25 lbs. occasionally.
• Willingness to stand and move quickly for long periods of time, with flexibility to work flexible hours, weekends, and holidays as business needs require.

Benefits

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth