Housekeeper

About the role

The Hotel operates 24 hours a day and 7 days a week, requiring variations in shift days, starting times, and hours worked in a week.

Responsibilities

• Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned per Hilton and the hotel's expectations.
• Ensures the amenities are stocked for each cleaned room.
• Completes entire housekeeping checklist.
• Reports clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Sets guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.

Qualifications

• Maintains a neat, clean and well-groomed appearance.
• Performs any related duties as requested by management.
• Aids other Housekeeping Personnel when needed.