Housekeeper

Conveniently located just off world-famous International Drive in Orlando, Florida, the dual-tower Westgate Palace Resort offers the ideal opportunity to meet and engage with guests from around the world who arrive to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers as a member of the Westgate Palace team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, with career growth opportunities at this location or at 60+ resorts across the company.

About the role

Our housekeepers play a crucial role in maintaining the highest standards of cleanliness and ensuring a positive experience for our guests.

Responsibilities

• Consistently meet quality and timeliness standards in the cleaning of all assigned rooms.
• Achieve a productivity goal of 12 credits per day, with credits assigned based on the size and type of service required.
• Deliver guest rooms free of critical defects by maintaining a unit inspection score of 90% or above, adhering to the resort's established guidelines.
• Perform room cleaning tasks, including stripping units, removing all trash, and cleaning various areas such as bathrooms, kitchens, living rooms, closets, and decks.
• Utilize equipment and supplies responsibly, following established procedures to ensure safety and efficiency.
• Immediately report any Lost & Found items, adhering to established protocols to assist in guest satisfaction.
• Foster a collaborative team environment and be willing to assist with other duties as necessary to support the team.
• Other duties may be assigned, contributing to the overall success and excellence of our housekeeping operations.

Requirements

• Must be able to lift 35lbs and work in outdoor weather conditions.
• Embody core values of integrity, passion, and a strong work ethic.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact