Housekeeper

About the Role

Housekeepers at Waltonwood are self-motivated, customer service-oriented professionals vital to the success of our communities. Reporting to the Maintenance Director or Housekeeping Supervisor, housekeepers ensure cleanliness in all aspects of the community, maintaining a sanitary environment in apartments and common areas for the safety and pleasant experience of residents and guests. Our Maintenance Department maintains utilities, grounds, and buildings to provide a safe, attractive, comfortable, and clean environment, focusing on high resident satisfaction and well-maintained communities.

Responsibilities

• Clean bathrooms, windows, and blinds of apartments and common areas.
• Vacuum, dust, mop floors, and polish furniture.
• Survey and clean high-touch areas regularly, sanitizing rooms, spas, and surfaces.
• Take out trash.
• Build rapport with residents and respond to their needs.
• Wash, dry, fold, and put away laundry.
• Submit work orders to the Maintenance Supervisor as necessary.
• Adhere to safety regulations regarding safe chemical handling and cleaning procedures to prevent cross-contamination.
• Ensure all chemicals are labeled and on file in the MSDS.
• Maintain accurate record keeping of cleaning and laundry schedules.
• Assist with all other duties as assigned by the Maintenance Director.
• Demonstrate regular attendance, punctuality, and dependability by being on time and present for all scheduled shifts.
• Support co-workers, direct reports, and supervisors, including welcoming new associates and residents.
• Actively participate in accomplishing team, community, and company goals.

Requirements

• Previous professional cleaning experience (in a healthcare or long-term care community preferred).
• Detail-oriented, dependable, and organized.
• Independent worker with integrity and good judgment.

Competencies

• Integrity and Trust: Does what they say they will do, avoids shortcuts, and always does the right thing, even without personal benefit.
• Detail Oriented: Pays attention to small details, values gathering all relevant information before making decisions.
• Work Ethic: Values hard work, acts professionally and respectfully, and takes accountability for tasks.
• Passion for Seniors: Strong drive to work with and go above and beyond for the senior population, often stemming from personal or prior work experience.

Physical Requirements

• Ability to bend, twist, kneel, and reach.
• Constant standing and walking; ability to stand for long periods (up to 8 hours).
• Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
• Continual use of manual dexterity and gross motor skills, with frequent use of bi-manual and fine motor skills.
• Exposure to heat/cold while performing duties.
• Performing repetitive movements throughout the day.