Housekeeper
Schulte Hospitality Group · Asheville, NC · 1 wk ago
ManagementFull-time
Essential Responsibilities
- Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
- Straights kitchen, bathroom, bedroom and furniture items.
- Dusts, polishes and removes marks from walls, counters, and furnishings.
- Sweeps, mops and cares for floors.
- Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
- Communicates the status of cleaned rooms to Housekeeping Supervisor.
- Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
- Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
- Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
- Uses designated cleaning products properly and safely.
- Fulfills proper key code control procedures.
- Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
- Aids guests with questions and requests.
- Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
- Learns how to carry out property emergency procedures.
Requirements
- Prior experience working as a hotel housekeeper
- No educational requirement, but high school diploma or equivalent preferred
- Desired skills and experience include:
- Able to arrive for assigned shifts on time
- Understanding of how to properly use assigned cleaning equipment and products
- Knowledge of proper cleaning product handling and safety procedures
- Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established
- Able to operate cleaning equipment such as a vacuum cleaner
- Thoroughness and an attention to detail
- Excellent and attentive customer service
Qualifications
- The Right Person Will...
- Be well groomed and have a keen sense of style and an appreciation for good design.
- Practice thoroughness and an attention to detail.
- Possess excellent and attentive customer service.
- Be a creative problem solver who can find solutions when issues arise.
Benefits
- Paid Time Off (PTO)
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Marketplace Discounts on event tickets, electronics, gym memberships + more!
Pay
Compensation Range: $18.00/hr
Schedule
Flexible hours including evenings, weekends, and holidays.