Jobs · Management · North Carolina

Housekeeper

Schulte Hospitality Group · Asheville, NC · 1 wk ago
ManagementFull-time

Essential Responsibilities

  • Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
  • Straights kitchen, bathroom, bedroom and furniture items.
  • Dusts, polishes and removes marks from walls, counters, and furnishings.
  • Sweeps, mops and cares for floors.
  • Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
  • Communicates the status of cleaned rooms to Housekeeping Supervisor.
  • Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
  • Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
  • Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
  • Uses designated cleaning products properly and safely.
  • Fulfills proper key code control procedures.
  • Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
  • Aids guests with questions and requests.
  • Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
  • Learns how to carry out property emergency procedures.

Requirements

  • Prior experience working as a hotel housekeeper
  • No educational requirement, but high school diploma or equivalent preferred
  • Desired skills and experience include:
    • Able to arrive for assigned shifts on time
    • Understanding of how to properly use assigned cleaning equipment and products
    • Knowledge of proper cleaning product handling and safety procedures
    • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established
    • Able to operate cleaning equipment such as a vacuum cleaner
    • Thoroughness and an attention to detail
    • Excellent and attentive customer service

Qualifications

  • The Right Person Will...
  • Be well groomed and have a keen sense of style and an appreciation for good design.
  • Practice thoroughness and an attention to detail.
  • Possess excellent and attentive customer service.
  • Be a creative problem solver who can find solutions when issues arise.

Benefits

  • Paid Time Off (PTO)
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Marketplace Discounts on event tickets, electronics, gym memberships + more!

Pay

Compensation Range: $18.00/hr

Schedule

Flexible hours including evenings, weekends, and holidays.

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