Housekeeper

About the Role

As a Full-Time Housekeeper at The Joseph, a Forbes Four-Star Luxury Collection Hotel in Nashville, you will ensure every guest room and public area reflects the highest standards of cleanliness, comfort, and presentation. Your work plays a vital role in creating memorable stays and upholding the luxury experience our guests expect.

Responsibilities

• Clean and service guest rooms, suites, and assigned public areas according to Forbes Four-Star standards and hotel brand expectations.
• Make beds, replace linens and towels, replenish guest amenities, and ensure each room is beautifully presented.
• Vacuum, dust, sanitize, and clean bathrooms, bedrooms, and living spaces with exceptional attention to detail.
• Inspect rooms to ensure cleanliness, functionality, and readiness before guest arrival.
• Report maintenance concerns, safety hazards, and lost-and-found items promptly and accurately.
• Restock housekeeping carts and maintain an organized supply of linens, amenities, and cleaning products.
• Follow all safety, sanitation, and infection prevention procedures.
• Handle guest requests with professionalism, warmth, and a sense of urgency.
• Work collaboratively with Front Office, Engineering, Laundry, and fellow Housekeeping team members to deliver an exceptional guest experience.
• Maintain productivity standards while never compromising quality or attention to detail.

Requirements

• Previous housekeeping, hotel, hospitality, or commercial cleaning experience preferred, but not required.
• Strong attention to detail and commitment to maintaining luxury-level cleanliness.
• Ability to work independently while contributing to a collaborative team environment.
• Positive attitude and dedication to providing outstanding guest service.
• Excellent time management and organizational skills.
• Ability to stand, walk, bend, lift, push, and pull throughout the workday.
• Ability to lift up to 30 pounds.
• Flexible availability, including weekends and holidays.

Preferred Qualifications

• Experience in a luxury hotel, resort, or upscale hospitality environment preferred.
• Familiarity with Forbes or AAA luxury service standards is a plus.
• Bilingual skills are an asset but not required.

Benefits

• Competitive hourly pay
• Full-time schedule with comprehensive medical, dental, and vision benefits
• Paid time off
• 401(k) with company match
• Marriott Explore Rate travel discounts worldwide
• Paid training and career development opportunities
• Complimentary team member meals
• Uniforms provided
• Opportunities for advancement within Makeready and Marriott Luxury Collection Hotels