Housekeeper

Position Summary

The Hotel Room Housekeeper will clean, restock, and maintain hotel rooms as assigned.

Essential Duties and Responsibilities

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
• Checks the inventory of cleaning cart and adds any necessary supplies
• Maintains all assigned cleaning equipment
• Knocks and announces self before entering room; returns at a later time if rooms are occupied
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies
• Wipes surfaces in room and cleans mirrors
• Vacuums floors and removes trash
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
• Ensures room meets hotel standards with a final walk through
• Notifies supervisor of room availability and reports any suspicious activity to security
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
• Notifies maintenance department of needed maintenance or repairs
• Takes found items to designated lost and found area if guest has checked out
• Performs other related duties as assigned

Minimum Qualifications

• Detail-oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant, friendly way
• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, understand, and communicate in basic English preferred

Physical Demands and Work Environment

• Prolonged periods standing and walking and frequently pulling, pushing, and bending
• Must be able to lift up to 15 pounds at times
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts
• The employee is occasionally exposed to hazards including, but not limited to slipping, tripping, falling, frequent exposure to dirt, humidity, heat, cold, frequent contact/immersion of hands in water, exposure to harsh and hazardous sanitation solutions; and the frequent washing of hands