Household Coordinator

About the Community

Boutwells Landing is a 100+ acre community in Oak Park Heights, MN, offering ponds, walkways, and rolling parkland for residents and employees. As an employee, you can take advantage of:

• Off-street parking
• Discounted employee meals
• Free Fitness Center access
• On-site daycare
• On-site library to check out books
• Great employee events and celebrations
• On-Demand Pay with Dayforce Wallet

This community offers the following care options: Assisted Living, Assisted Living with Memory Care, Care Center/Long Term Care, Long Term Care with Memory Care, and Transitional Care/Rehab.

Responsibilities

• Serve as the resident’s advocate to achieve the resident’s highest, purposeful self; create and maintain an environment that achieves high-quality care (physical, mental, emotional, social, and spiritual) of residents and maintains their independence and dignity to the highest degree (supporting their individualized plan of care).
• Oversee the quality of life of residents, including privacy, dignity, meaningful activity, food enjoyment, autonomy, individuality, relationships, and other needs of the resident and the Household.
• Ensure the resident’s care plan incorporates social preferences and life history information into their care and services.
• Implement and sustain PHS Liberty components (e.g., My Best Day/My Life Story, “I” Care Plans, Liberty Dreams, Wake at Will/Flexible Breakfast, Spiritual Services like Procession of Honor, Comfort Care Baskets, Praying Hand Ministry) in the Household.
• Ensure all Household staff are engaged and demonstrate care for each other as individuals.
• Ensure all staff members of the Household participate in the activities of daily living.
• Collaborate with supporting functional teams and volunteers to meet the comprehensive (psycho-social, physical, environmental, wellness, activities, etc.) needs of the residents.
• Facilitate weekly Quality Assurance meetings with the Household within PHS-established best practices to provide quality and safety outcomes for residents and staff.
• Facilitate Resident Council Meetings with the Household according to regulatory requirements and established best practices to increase engagement and participation.
• Provide leadership for Care Conferences for the Household within organizational and industry policies and practices.
• Complete required MDS and related documentation within resident electronic charting software, ensuring compliance with regulations and best practices.
• Manage the performance management process (recruitment, selection, orientation, supervision, evaluation, and termination) for direct reports; monitor team member performance and provide feedback through coaching and counseling, celebrating successes.
• Develop, maintain, and lead an effective team that achieves desired outcomes at both the individual and Household levels.
• Establish and maintain effective communication systems with employees.
• Provide ongoing employee educational and development opportunities that meet regulatory requirements and growth opportunities.
• Demonstrate good stewardship of available resources; assist in the care and maintenance of departmental equipment, supplies, work areas, and facilities.
• Obtain supplies and equipment as needed.
• Promote continuous self-development and growth; exhibit technical competence in the field by ensuring compliance with regulations and best practices.
• Maintain current knowledge of community resources, organization, and industry policies and practices.
• Use discretion and independent judgment to compare and evaluate possible courses of action and subsequent decision-making.
• Support the integration of Christian Culture through communication and education systems.
• Perform additional duties as identified to support aligned goal-setting and achievement as driven by the Care Center Administrator.

Qualifications

• Three to five years of on-the-job experience in older adult services.
• Education, experience, or licensure in geriatric social work, therapeutic recreation, or gerontology preferred.
• Demonstrated leadership qualities and skills to develop and motivate staff, oversee resource utilization, and design work processes.
• Ability to prioritize responsibilities.
• Previous management/leadership experience preferred.
• Demonstrated ability to facilitate a self-led work team or capacity to develop facilitation skills.
• Demonstrated competencies in quality management and leadership, employee empowerment, resident and family support systems, community referral and networking, budget development, and fiscal responsibility.
• Strong interpersonal, relationship, problem-solving, and critical-thinking skills.
• Demonstrated adaptability, flexibility, and creativity; ability to initiate change and motivate staff.
• Successful completion of (or ability to become certified within six months of hire) a state-approved nursing assistant training program and current certification in the state(s) of practice.
• Demonstrated compatibility with PHS’s mission and operating philosophies.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office and other common computer programs.
• Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.

Pay

The estimated starting pay range for this role is $61,277 - $76,565 per year. Actual pay depends on qualifications and market conditions.

Benefits

Full-time benefits-eligible employment (minimum 30 hours per week) includes:

• Health and dental insurance, including applicable HSA & FSA
• Employer contribution to HSA for eligible health plans
• Life insurance (AD&D)
• Retirement plan with employer match eligibility
• Holiday pay and extended sick leave

Part-time benefits-eligible employment (20-29 hours per week) includes:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees receive:

• Paid time off (PTO) accrual
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live resources

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organization providing high-quality housing, care, and services for older adults. With 8,000 employees, PHS serves over 41,800 older adults through 60 affiliated senior living communities in Minnesota, Iowa, and Wisconsin, as well as through Optage® home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, serving over 15,500 older adults. Established in 1955, PHS is recognized as an innovative leader in promoting independence, purposeful living, and well-being for those they serve.