House Sergeant-at-Arms

About the role

The Utah House of Representatives is seeking a professional, service-oriented Sergeant at Arms to lead the House Sergeant at Arms team during the annual General Session and other legislative meetings as needed.

Responsibilities

• Supervise, schedule, train, and evaluate a team of approximately 16 Sergeant at Arms staff members.
• Maintain security, order, and appropriate decorum throughout House-controlled areas of the Utah State Capitol.
• Serve as the primary front-line representative of the House when interacting with legislators, staff, lobbyists, visitors, school groups, and members of the public.
• Provide courteous information and assistance to visitors while ensuring compliance with House rules and policies.
• Monitor public galleries, committee rooms, hallways, and other House spaces to ensure proceedings may continue safely and without disruption.
• De-escalate conflicts and address challenging situations with professionalism, diplomacy, and sound judgment.
• Cookordination closely with the Utah Highway Patrol regarding security planning, emergency response, and incidents requiring law enforcement involvement.
• Support House leadership and staff during legislative proceedings and coordinate closely with Senate staff regarding security and guest operations.
• Ensure Sergeant at Arms staff present a professional appearance and provide consistent, high-quality customer service.
• Prepare work schedules, assign responsibilities, and ensure adequate staffing throughout legislative activities.
• Respond appropriately to emergencies and unusual situations while following established procedures.
• Perform other duties as assigned in support of House operations.

Requirements

• A high school diploma or equivalent.
• Previous supervisory or leadership experience.
• Experience working in customer service, security, public safety, hospitality, government, event management, or a related field.
• Demonstrated ability to lead teams and effectively manage personnel.
• Excellent written and verbal communication skills.
• Ability to exercise independent judgment and maintain confidentiality when appropriate.
• Ability to stand and walk for extended periods and respond quickly throughout the Capitol complex.

Qualifications

• Outstanding leadership and team management abilities.
• Excellent verbal communication and conflict resolution skills.
• Professionalism, discretion, and diplomacy when working with elected officials and the public.
• The ability to remain calm and make sound decisions during stressful situations.
• Strong organizational skills with the ability to prioritize multiple responsibilities.
• A commitment to outstanding public service.
• The ability to establish positive working relationships with House leadership, legislators, House staff, the Utah Highway Patrol, and the public.
• Flexibility to work long hours during the legislative session in a fast-paced environment.
• High standards of integrity, accountability, and professionalism.