House Cleaning Lead

The Role

The House Cleaning Lead is someone who sets the pace and raises the standard for what great cleaning looks like. You’ll be trusted to lead by example — showing professionalism with clients, delivering spotless work with consistency, and taking full ownership of your responsibilities.

This isn’t just about cleaning — it’s about becoming the person clients look forward to seeing, the one who ensures our promise of health, safety, and excellence is delivered every single day. You’ll also be supported with training, feedback, and our Tell Us Your Dreams program to ensure your personal and professional goals are achieved along the way.

What's in it for Me?

• Stability - Dependable hours so you can count on consistent paychecks.
• Protecting your health first - We only use eco-friendly, safe cleaning products, so you don’t sacrifice your health for your paycheck.
• Raising the standard in cleaning - We’re Standard Setters, trusted to deliver work we can be proud of every single time.
• Building a career, not just a job - We invest in your growth with training, leadership opportunities, and recognition tied to our core values.

Compensation

• Pay and Bonuses - Earn up to $25/hr plus bonuses and tips. Based on experience and performance.
• Promotion Fairness in Organization - We are an Equal opportunity workspace with fairness & transparency in Promotions across the Organization.
• Pay Transparency - Paid bi-weekly on Friday.

Schedule

Monday-Friday (weekends off!)
Cleans between 8:00AM - 6:00PM

Benefits

• Mileage Reimbursement
• Flexible Time Off Policy
• Paid Company-wide Holidays
• Health, Vision, and Dental Insurance
• Opportunities for Advancement

Work Environment

• You will be Autonomous in your working without micromanagement with expectation you achieve your quota for day in a timely manner.
• We believe in recognizing talent instead of punishing, so across your work experience we ensure there are consistent and clear expectations set at all times.

Culture

• Unimpeachable Character
• Standard Setters
• Extreme Ownership

What Success Looks Like

• Client Satisfaction: Clients consistently rate your work 4.8+/5 and request your service again.
• Reliability: Jobs are completed on time, with less than 2% requiring reclean.
• Consistency: Every clean meets Ivory Pines’ “Standard Setter” benchmark without supervision.
• Trust & Professionalism: Zero incidents of client complaints regarding respect, safety, or demeanor.
• Ownership: Issues are resolved proactively, and feedback is implemented quickly.
• Growth & Improvement: You demonstrate continuous skill and performance improvement month over month.

What We Look For

• Must-Haves (Required)
• Able to reliably commute to jobs in and around Raleigh, NC.
• A minimum of 3 years experience in professional residential cleaning.
• Physical ability to perform cleaning duties (standing, bending, lifting up to 30 lbs).
• Legal authorization to work in the U.S.
• Willingness to undergo a background check in line with company policy.
• Nice-to-Haves (Not Required)
• Experience in a lead, supervisor, or trainer role.
• Familiarity with eco-friendly or non-toxic cleaning products
• Bi-lingual (english & spanish)