House Cleaner
The Role
As a House Cleaner, you'll be part of the team that delivers a consistently calm, detailed, and reliable cleaning experience for our clients. This isn’t just about cleaning — it’s about becoming the person clients look forward to seeing, the one who ensures our promise of health, safety, and excellence is delivered every single day. You’ll also be supported with training, feedback, and our Tell Us Your Dreams program to ensure your personal and professional goals are achieved along the way.
What's in it for Me?
Stability - Dependable hours so you can count on consistent paychecks.
Protecting your health first - We only use eco-friendly, safe cleaning products, so you don’t sacrifice your health for your paycheck.
Raising the standard in cleaning - We’re Standard Setters, trusted to deliver work we can be proud of every single time.
Building a career, not just a job - We invest in your growth with training, leadership opportunities, and recognition tied to our core values.
Schedule
Monday-Friday (weekends off!)
Cleans between 8:00AM - 6:00PM
Benefits
Mileage Reimbursement
Flexible Time Off Policy
Paid Company-wide Holidays
Health, Vision, and Dental Insurance
Opportunities for Advancement
Culture
Unimpeachable Character - Be the type of person others are proud to welcome into their homes and lives. Professional, respectful, empathetic, and positive — someone whose presence builds trust, comfort, and long-lasting relationships.
Standard Setters - Do work so reliable and precise that it becomes the definition of excellence. Through punctuality, attention to detail, and consistency, raise the bar so high that your effort becomes the benchmark everyone else follows.
Extreme Ownership - Take full responsibility for outcomes — no excuses, no blame. See every challenge as yours to solve, embrace feedback as fuel for growth, and hold yourself accountable to delivering results that stand on their own.
What Success Looks Like
Client Satisfaction: Clients consistently rate your work 4.8+/5 and request your service again.
Reliability: Jobs are completed on time, with less than 2% requiring reclean.
Consistency: Every clean meets Ivory Pines’ “Standard Setter” benchmark without supervision.
Trust & Professionalism: Zero incidents of client complaints regarding respect, safety, or demeanor.
Ownership: Issues are resolved proactively, and feedback is implemented quickly.
Growth & Improvement: You demonstrate continuous skill and performance improvement month over month.
What We Look For
Must-Haves (Required)
Have a valid drivers license and the ability to reliably commute to jobs in and around Raleigh, NC.
A minimum of 1 year experience in professional cleaning.
Physical ability to perform cleaning duties (standing, bending, lifting up to 30 lbs).
Legal authorization to work in the U.S.
Willingness to undergo a background check in line with company policy.
Nice-to-Haves (Not Required)
Professional experience in house cleaning
Familiarity with eco-friendly or non-toxic cleaning products
Bi-lingual (english & spanish)