House Attendant- On Call

About the role

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.

Responsibilities

• Guest Floor Cleanliness and Tidiness: Cover all floors assigned to and ensure that the hotel cleanliness standards are maintained in all areas of responsibility.
• Maintain the general upkeep of assigned section of guest floors.
• Recognize and report all missing, damaged or sub-standard furniture, fixtures and equipment.
• Responsible for all furniture moving, wall washing, drapes up and down, delivery of any guest requests, shampooing, buffing and spot cleaning, interior window and mirror cleaning and high dusting.
• Maintain the cleanliness of guest foyers and corridors by performing wall washing, vacuuming, dusting of crown molding, millwork, baseboards and cleaning of all light fixtures including ceiling fixtures.
• Perform general cleaning as scheduled.
• Keep emergency stairwells and service landings in order and remove excessive soiled linen or garbage.
• Rotate mattresses according to the pre-determined schedule.
• Move and remove furniture in guest related as well as office space.
• Guest Requests Handling: Fulfill any guests’ request e.g. laundry pick-up, delivery of toiletries and any other requests.
• Supports room attendant in maintaining correct supplies and linen pars in closets and delivery of these supplies to the floors if needed.
• Others: Maintain vacuum cleaners and other equipment by cleaning up, changing bags and belts regularly.
• Ensure that all electronic devices (television, remote controls, stereo, telephones) are working properly.

Requirements

Reading, writing and oral proficiency in the English language, willing to work a flexible schedule and holidays. Be a self-motivator and motivator of others, must be able to work in a high pace and dynamic operation, be able to work together with other colleagues, have a pleasant, friendly and helpful manner. Maintain a clean and healthy personal hygiene and grooming, work in a safe, prudent and organized manner. Have the ability to handle multiple tasks at one time while maintaining the highest standards in room/hotel cleanliness. Have excellent communication and organization skills, be able to consistently delight and satisfy our guest, have the ability to handle guest requests in a detailed manner, have high attention to details.

Qualifications

Pay $29.90 to $39.87 hourly commensurate with experience. A competitive benefits package.

Benefits

We’re Fans. Are you?

Pay and Schedule

Pay $29.90 to $39.87 hourly commensurate with experience.

Schedule

Flexible schedule and holidays.