House Attendant (Full Time)

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor. Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What Is In It For You

Benefits available for full-time or part-time employees while being a part of the Fairmont Orchid ‘Ohana:

• Premium preferred provider medical/drug/vision benefits at competitive prices
• Employer paid coverage for group life and accidental insurance coverage ($7,500) + coverage is available for your ‘ohana!
• 401(k)/retirement saving plan & matching program
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount on services offered in our Spa Without Walls
• Travel program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
• Complimentary meals in our employee dining facility

Job Description

The Housekeeping Attendant is responsible for providing consistent housekeeping service to guest rooms & other related areas to meet the hotel’s standards of cleanliness and presentation.

What You Will Be Doing

• Replenish guest supplies and ensure that guests requests are promptly attended to
• Take initiative to add a personalized experience for the guest
• Work effectively and contribute positively to a team
• Keep linen closets, supply closet and landing organized and clean
• Report damage or malfunction in hotel rooms/areas
• Respond professionally, politely, and efficiently to requests from guests
• Maintain equipment in a proper state of cleanliness
• Carry out delivery services when required (e.g. delivery of linen)
• Use hands to lift, carry, or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read, understand and follow all department policies

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset
• Basic understanding of the English language
• Ability to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighing up to 50 lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Additional Information

Hourly Rate: $27.26 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Come join the energetic and caring Housekeeping 'Ohana at the Fairmont Orchid. We work together as a dynamic team to ensure that our guests are well looked after and the hotel maintains the utmost cleanliness.