Hourly - JAMP Administrative Assistant

FLSA Status: Nonexempt | 2 openings available immediately | Earliest start date: As soon as possible

About Us

The University of Texas System has improved the lives of Texans—and people all over the world—through education, health care, and research for more than 140 years. The System consists of nine academic institutions, four health institutions, and The University of Texas System Administration. UT System institutions employ over 160,000 faculty, health care professionals, researchers, support staff, and student workers. The UT System Administration, primarily based in Austin, Texas, supports the missions of the System’s thirteen institutions by providing financial, legal, planning, purchasing, government relations, communications, development, and other central services. The administration fosters a welcoming, supportive work environment that embraces diverse perspectives.

Purpose of Position

To provide administrative support to the Joint Admission Medical Program (JAMP) in its mission to deliver programs and services that help students aspiring to become physicians acquire the knowledge and skills needed for successful medical school applications.

Responsibilities

• Application Processing & Applicant Outreach: Process JAMP applications, verify applicant eligibility, track application status, maintain applicant records, respond to applicant inquiries, and assist with the JAMP prospective applicant calling campaign.
• Student & Administrative Support: Maintain the JAMP Portal and student records, respond to inquiries from prospective applicants and current scholars, and assist with recruitment, events, and general program operations.
• Records Management: Maintain accurate electronic records, perform data entry, verify information, and ensure confidentiality of student records.
• Communication & Program Support: Monitor the JAMP inbox, update website content in Modern Campus, assist with program communications, and prepare informational materials.
• JAMP Administrative Support & Special Assignments: Assist with special projects and administrative tasks as needed.

Requirements

• High school diploma or GED and one year of secretarial or administrative experience, or an equivalent combination of education, training, and relevant experience that demonstrates the required knowledge and skills.
• One year of college (30 semester hours) may be substituted for one year of the required experience.

Preferred Qualifications

• Some college coursework.
• Prior experience working with students or in an admissions office.
• Proven organizational and time-management skills.
• Prior experience working with sensitive student records.
• Proven ability to meet deadlines.

Skills

• Strong verbal and written communication skills.
• Experience providing excellent customer service and addressing stakeholder needs promptly and professionally.
• Strong attention to detail and problem-solving skills.
• Punctuality and reliability.
• Ability to adapt and work collaboratively with team members as priorities change.
• Excellent teamwork skills.
• Basic computer skills and experience with Microsoft Office, Microsoft Teams, and Zoom.

Pay

$25/hour

Schedule

19.5 hours per week | Hybrid work environment (remote & office)

Working Conditions

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Uses standard office equipment.

Additional Information

• This position is not eligible for employee benefits, including insurance, leave, holidays, and longevity pay. For eligibility details, visit Active Employees Eligibility.
• A background check will be conducted on candidates under final consideration, which may include criminal history, prior employment verification, education verification, professional references, and motor vehicle records checks. Background checks are conducted by a third-party vendor, and candidates must provide required information upon request.