Hotel Valet Cashier - Margaritaville Resort Hollywood Beach

About the role

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.

Responsibilities

• Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients.
• Acknowledge and greet guests immediately while maintaining a professional and friendly demeanor.
• Address guests using last names when appropriate.
• Treat guests and associates with courtesy, respect and dignity.
• Maintain accuracy and composure while under pressure.
• Appropriately use the salutation of the day and welcome guests to the location.
• Use proper Towne Park phone etiquette.
• Assist guests with directions and all other inquiries.
• Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• Determine guest charges and process payments via cash, credit, or direct billing.
• Accurately categorize tickets for audit purposes.
• Collect and reconcile revenue accurately and furnish payment receipts.
• Complete accurate and timely shift reports.
• Follow all standard operating procedures related to cash banks.
• Operate equipment, including registers, gates, and credit card machines.
• Obtain information about daily events and rates to be charged.
• Complete all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.

Qualifications

• High school diploma or general education degree (GED).
• One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
• Basic math skills.
• Must be able to read and write standard English language.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money.
• Ability to understand 24 hour and military time systems.
• Ability to understand rates applicable to time passed.

Pay

$15 per hour.

Schedule

May include AM/PM shifts.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.