Hotel Room Attendant - Candlewood Suites Greenville, SC

Purpose

To maximize guest satisfaction by providing neat and clean guest rooms in accordance with standards of the hotel.

Pre-Requisites (Requirements)

• 1+ years of experience in a branded, quality hotel preferred
• High School diploma or equivalent of same
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality

Work Environment & Context

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required
• Work schedule varies and may include occasionally working on Holidays, weekends, and evenings
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities

• Knowledgeable in: Proper procedures for handling of linens, terry and other supplies. Sanitation of supplies, guestrooms, public areas. Guestroom cleaning procedures
• Safety and security measures. Report or correct any hazardous conditions observed immediately

Essential Functions

• Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status
• Maintain a clean and orderly housekeeping cart
• Report any discrepancies to the Housekeeping Department Supervisor
• Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
• Insures quality and quantity of the contents of the linen closet by organizing and cleaning it
• Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
• Insures safety and maximum security
• Aid in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area)
• Respond to guest requests and inquiries immediately
• Have a thorough knowledge of emergency procedures
• Other duties as assigned, of which the associate is capable of performing

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program
• Voluntary Benefits
• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance
• Property Specific Incentives
• Gift Cards
• Employee Lunches