Hotel Room Attendant

Job Summary

We are seeking a motivated room attendant with a positive attitude. One who is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, ensuring that guests have a comfortable and enjoyable stay.

Core Job Responsibilities & Duties

- Greets guests immediately with friendly/sincere acknowledgement - Provide customer service to guests, including information about hotel services, activities, and amenities - Clean rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, moving furniture, cleaning bathrooms and counters. All work must be completed within an allotted time frame to meet production standards - Report deficiencies to management in order to maintain room in compliance with hotel standards - Replenish linen and guest amenities - Assist team members as requested - Other duties as assigned by supervisor and/or management - Work in fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs - Physically able to work from a ladder - Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room - Ability to follow all safety procedures/standards and able to recognize and act in emergency - Ability to push, pull and lift up to 50 lbs. - Always display professional image through appearance and conduct - Follow key control protocol

Qualification Standards & Company Requirements

- Ability to work efficiently and independently in a fast-paced environment - Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise. - Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals - Ability to work a flexible schedule, including weekends and holidays