Hotel Room Attendant

Primary Responsibilities

• Loading housekeeping carts with all necessary supplies
• Turns off all electricity (heating or cooling set to fan or cool setting)
• Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
• Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
• Cleans the cart & ensures that all bottles are correctly labeled
• Working in a face-paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes
• Obtains executive housekeeper’s signature on his/her work assignment sheet
• Vacuums & sweeps carpets & floors
• Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
• Inspects rooms for safety hazards & for the operating conditions of equipment
• Checks for damaged linens
• Reports lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
• Prepares rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
• Maintains cleanliness of storage rooms & stocks cart
• Removes & empties linens from housekeeping cart into laundry cart & sends to laundry
• Records room status on work assignment sheets
• Other duties as assigned

Education/Experience

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays