Hotel Room Attendant

Responsibilities

• Maintains the hotel rooms to ensure a safe and clean experience for hotel guests.
• Prepares and maintains cleaning cart with supplies for efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets, fixtures in rooms, and hallways.
• Dusts and polishes all furniture, fixtures and wall hangings.
• Washes shower walls and tub, cleans toilets, sink, mirrors and walls in order to have a clean and sanitary guest restroom.
• Replaces towels, soaps and all room amenities and restocks literature for arriving guests.
• Strips bed of all linens and remakes with fresh linens.
• Wipes down closet (door, handle and shelves) and restocks the guest room supplies.
• Inspects door and window locks to ensure they are in working order and immediately alerts security to an unsecured or unsafe situation for the safety of guests and employees.
• Documents any deficiencies, including mechanical and electrical problems from the guest’s room and reports to the housekeeping supervisor.
• Labels and submits all lost and found items to the housekeeping supervisor immediately.
• Respects guest privacy and maintains confidentiality.
• Performs other duties as assigned.

Qualifications

• Exceptional guest service skills required.
• One to three months experience in the hospitality/cleaning field preferred.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Able to communicate clearly and effectively with customers, co-workers, and managers.