Hotel Reservations Specialist

About the Role

As a Hotel Reservations Specialist with TK Travel and Events, your work will center on helping the organization manage travel-related requests from research or inquiry through accurate documentation, coordination, and follow-up. This position supports day-to-day customer, administrative, operational, and business workflows.

Responsibilities

• Review traveler requests, booking details, destination research, supplier information, or itinerary changes.
• Maintain accuracy of names, dates, confirmations, preferences, and travel documentation in shared systems.
• Follow up with travelers, suppliers, or internal teams when information or action is outstanding.
• Resolve routine questions and escalate complex booking or service issues with clear notes.
• Ensure travelers receive timely updates and booking information remains accurate.

Qualifications

• Strong attention to detail, particularly with names, dates, confirmations, and customer preferences.
• Clear customer communication and dependable follow-up.
• Confidence researching and organizing information across web-based tools.
• Ability to manage multiple requests without losing track of outstanding details.
• Comfort applying these skills specifically to hotel reservations rather than generic administrative support.

Work Arrangement

Full-time, 100% remote position within the United States. Associate level.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.