Hotel Parking Cashier - Sheraton Fort Worth Downtown Hotel

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 per hour.

Work Schedule: The work schedule for this position is Monday - Friday or Friday - Sunday availability. Shift times can range from 7:00am - 3:00pm | 3:00pm - 11:00pm.

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

About the Role

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients.
• Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
• Treats guests and associates with courtesy, respect and dignity.
• Maintains accuracy and composure while under pressure.
• Assists guests with directions and all other inquiries.
• Determines guest charges and processes payments via cash, credit, or direct billing.
• Accurately categorizes tickets for audit purposes.
• Collects and reconciles revenue accurately and furnishes payment receipts.
• Completes accurate and timely shift reports.
• Follows all standard operating procedures related to cash banks.
• Operates equipment, including registers, gates, and credit card machines.
• Obtains information about daily events and rates to be charged.
• Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.

Qualifications

• Education: High school diploma or general education degree (GED) Required.
• Licensure, Certification, Etc.: N/A
• Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
• Knowledge: Basic Math Skills.
• Other: Must be able to read and write standard English language; Must be able to read and comprehend simple instructions, short correspondence and memos; Must be able to write simple correspondence; Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization; Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; Ability to understand 24 hour and military time systems; Ability to understand rates applicable to time passed.