Hotel Manager

Responsibilities

• Review all daily arrivals and ensure special requests are adhered to.
• Aid with arrivals and departures as needed and review third party reservations.
• Respond to inter-office email system and external communications.
• Ensure all Service Standards are met by employees.
• Provide technical support for the property management system.
• Supervise gift shop and office supply inventory.
• Inspect the property and identify deficiencies.
• Prepare bank deposits, review petty cash requests.
• Register A/R and A/P daily including commission reports.
• Review attendance records and prepare payroll reports.
• Prepare monthly expenditure reports.

Qualifications

• Customer-oriented and friendly with a passion for providing exceptional customer service.
• Two years of management experience in the Hotel Industry - preferably in a luxury property.
• Able to work both independently and as a member of various teams while maintaining a high level of performance.
• Strong organizational, problem-solving, and analytical skills.
• Proven ability to supervise and motivate staff.
• Must be able to demonstrate proficiency with computers, familiarity with Microsoft Office programs and general knowledge of booking and reservation software.
• Bachelor's Degree in Hospitality or related field preferred.
• Must have flexible, full time availability including weekends and holidays.