Hotel Laundry Attendant

Responsibilities

• Adhere to all departmental and property policies and procedures regarding guest service standards.
• Provide a constant supply of clean linens for the entire hotel.
• Clean hotel guests’ personal items when required.
• Ensure work area is neat and orderly.
• Sort, wash, dry, fold, and store linens according to established procedures.
• Sweep and clean work area and clean/mop restrooms.
• Perform routine maintenance on laundry equipment, such as cleaning dryer traps and greasing flat ironer.
• Maintain production output according to level of room occupancy.
• Assist vendors with inspections and tests of cleaning agents and operations.
• Count and process reclaimed items.
• Weigh and count all received linen.
• Keep accurate records of delivered and received linen counts from all receiving departments; maintain daily worksheets.
• Maintain strict confidentiality in all company matters.
• Deliver quality products and service that meets guest needs.
• Work in a clean, sanitary, safe, and organized manner abiding by all health and safety regulations.
• Maintain a professional appearance and act as a role model according to the established grooming and appearance policy.
• Stay informed on department and property knowledge and promotions.
• Perform all other duties as assigned.

Requirements

• Previous casino/hotel industry experience preferred but not required.
• High school diploma or general education degree (GED) preferred but not required.
• Must present a well-groomed appearance.
• Must perform duties with a sense of urgency.
• Must be able to work as a team with other employees.
• Six months of previous cleaning and laundry experience preferred.
• Must have effective written and verbal communication skills.
• Basic understanding of computerized systems.
• Ability to effectively and efficiently move around work area.
• Ability to use all equipment associated with the position.
• Ability to inspect laundry items, maintain inventory control, and perform all associated recordkeeping.
• Must have ability to stand and/or walk for up to 8 hours per shift.
• Requires the ability to twist and lift up to 50 pounds, and push/pull loads of up to 100 pounds, to load, wash, and store laundry items.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Exceptional interpersonal and communication skills.
• Must be at least 21 years of age.