Hotel Houseperson
About the role
The Hyatt Place Portland Downtown Old Port Square is seeking a Full-Time Hotel Housekeeping Houseperson. Anticipated Hours: 3:00 p.m. until 11:00 p.m.
Why This Role?
Working as a Full-Time hotel housekeeping houseperson at Hyatt Place Portland, Old Port offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.
Key Responsibilities
- Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
- Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
- Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
- Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
- Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
- Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
- Laundering Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
- Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
- Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.
What’s In It for You?
- Exclusive Discounts: Hotel, food, and beverage savings for personal travel
- Professional Growth: Online training courses
- Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
Requirements
- A high school diploma or equivalent
- Demonstrated experience with a strong focus on guest satisfaction
- Exceptional ability to manage time effectively and stay organized in a fast-paced environment
- Excellent skills for engaging with guests and collaborating seamlessly with team members
What We Are Looking for in a Full-Time Hotel Housekeeping Houseperson
- Flexibility to work weekends & holidays
Commonwealth Hotels
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
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