Hotel Housekeeping - Guest Room Attendant
ManagementFull-time
We need to output HTML fragment with sections: Who We Are? The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. The posting includes: "Who We Are" (intro), "Description Of The Position", "Primary Duties, Responsibilities, And Tasks", "Required Qualifications", "Preferred Qualifications", "Physical Requirements Of The Position", "Working Conditions", "Other Information". Also some repeated lines.
We need to map these to appropriate headings: maybe "About the role" for description, "Responsibilities" for duties, "Requirements" for required qualifications, "Qualifications" maybe for preferred? Or "Skills". But we can choose headings that match content. Use for each section heading.
We must not include boilerplate like EEO, legal, etc. Also remove duplicated lines.
We need to preserve all substantive information.
We need to output only HTML fragment, no /, no markdown fences.
Let's extract content.
Who We Are: paragraph(s) about Valley View Casino & Hotel, being a winning team, etc. We'll keep that as a section maybe "About the Company" but not in list of allowed headings? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive; we can use other headings? Probably we should stick to those examples. However "Who We Are" could be considered "About the role"? Not exactly. Maybe we can treat it as "About the role" (description of the role). But there is also "Description Of The Position". Could combine.
Better: Use headings: About the role (description), Responsibilities (duties), Requirements (required qualifications), Qualifications (preferred), Skills (maybe physical requirements?), Benefits (none), Pay (none), Schedule (working conditions). But we must only include sections when posting has real specific content. Benefits, Pay not mentioned, so omit. Schedule: working conditions includes shift flexibility, so we can include Schedule section with that content.
Physical requirements maybe under Skills? Or we could create a "Physical Requirements" heading but not in examples. Might be okay to use a custom heading? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. We can map physical requirements to "Skills" maybe? Or "Requirements". But we already have Requirements for qualifications. Could put physical requirements under "Skills". We'll decide.
Let's outline:
- About the role: combine Who We Are and Description Of The Position? Might be too much. But we can have About the role as description of the position (the role). Who We Are could be a separate section maybe "About the Company". Not in list but maybe okay. However instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot use other headings, just gives examples. I'd include a section for "About the Company" as it's substantive. But to be safe, maybe we can treat Who We Are as part of About the role (the role includes company context). We'll include both paragraphs.
- Responsibilities: list of duties.
- Requirements: required qualifications.
- Qualifications: preferred qualifications.
- Skills: physical requirements and maybe working conditions? But working conditions is schedule.
- Schedule: working conditions (shift flexibility, 24/7, etc.)
We must not repeat duplicated lines. Need to deduplicate.
Let's extract substantive content.
Who We Are paragraph:
"Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together – join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement."
That's the Who We Are.
Description Of The Position: "The Guest Room Attendant will provide outstanding guest service by ensuring a clean and well maintained guest room."
We can combine with Who We Are? Maybe keep separate.
Primary Duties, Responsibilities, And Tasks: list:
- All team members are obligated to support and uphold the Valley View Casino’s Standards of Excellence as outlined in the Team Member Guide to Success.
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
- Greet guests in a courteous and caring manner using personalized service.
- Clean guest rooms including such tasks as making the beds, vacuuming, emptying trash, and cleaning and dusting all surfaces including furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges and thresholds.
- Clean under bed skirts, desk, tables, and behind night stands.
- Replenish all guest amenities and information folders as needed.
- Check and report all missing items such as clocks, ice buckets, hair dryers, and hangers.
- Clean bathrooms by scrubbing bathtubs, shower walls and doors, toilets, basins, and tile floors. Replenish all amenities such as soaps and tissues. Place clean bathmats on tubs and/or shower doors. Place clean towels on towel racks.
- Report unusual room conditions or rooms in need of repair to the Hotel Manager.
- Ensure the cleanliness and maintenance of the GRA cart.
- Maintain knowledge of proper chemical usage and the handling of bio-hazardous material.
- Maintain confidentiality of guest information and hotel data.
- Perform other duties as assigned by management.
- Responsible for conducting all responsibilities in a professional and ethical manner.
- Responsible for maintaining a consistent, regular attendance record.
Required Qualifications:
- Must possess and demonstrate a positive attitude
- Must possess and demonstrate a willingness to learn and have the ability to follow instructions and direction.
- Ability to work within a team-centered work environment.
- Knowledge of cleaning equipment, supplies, and chemicals.
- Must be able to communicate effectively in English in both written and oral forms.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass a drug screening test.
- Must be able to successfully pass applicable auditions or skill testing.
Preferred Qualifications:
- High school diploma or GED equivalent.
- Previous experience working in a hotel environment.
Physical Requirements Of The Position:
- Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
- While performing the duties of this job, the Team Member is regularly required to talk and hear.
- The Team Member is regularly required to sit and use hands to manipulate, handle, or feel.
- The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- Team Member must be able to stand for the majority of their shift.
- The Team Member must regularly lift and/or move up to 100 pounds.
Working Conditions:
- The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
- While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, chemicals and cleaning agents, fumes or airborne particles and moving mechanical parts.
- The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.
- The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.
- The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.
Other Information (some duplicated):
- Native American hiring preference applies.
- This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
- You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
- Management has the right to revise this job description at any time.
- The job description is not a contract for employment.
- All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
- Greeting guests in a courteous and caring manner using personalized service.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must be able to successfully pass applicable auditions or skill testing and a drug screening test.
- While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles.
- The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
Many duplicates; we need to deduplicate.
We'll create sections:
About the Company
(Who We Are)
About the Role
(Description Of The Position)
Responsibilities
(duties list)
Requirements
(required qualifications)
Qualifications
(preferred qualifications)
Skills
(physical requirements)
Schedule
(working conditions)
We could also include "Other Information" but it's mostly duplicates; we can incorporate unique bits: Native American hiring preference applies, evaluation based on performance, management can revise, not a contract. Those are not duplicates elsewhere. We could add a section "Additional Information". But not in examples; maybe we can add as Additional Information
. The instruction didn't forbid other headings, just gave examples. I'd include it to preserve substantive info.
But we must avoid filler like "commensurate with experience". Not present.
Let's deduplicate Other Information unique points:
- Native American hiring preference applies.
- This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
- You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
- Management has the right to revise this job description at any time.
- The job description is not a contract for employment.
- All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success. (This is similar to earlier line about Standards of Excellence; but we can keep.)
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. (duplicate of responsibilities)
- Greeting guests in a courteous and caring manner using personalized service. (duplicate)
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. (duplicate of required qualifications)
- Must be able to successfully pass applicable auditions or skill testing and a drug screening test. (duplicate)
- While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke