Hotel Housekeeper (Part-Time)
MHG Hotels · Kansas City, MO · 3 mo ago
ManagementPart-time
About the role
As a hotel housekeeper, your contributions help ensure guests an enjoyable and comfortable stay, creating a customer for life.
Responsibilities
- Avoid guest dissatisfaction by organizing, confirming, and processing guest check-ins/check-outs and adapting for any changes.
- Resolve guest requests and secure payments, verifying and adjusting billing as needed.
- Provide guests with room and hotel information, directions, amenities, and local interests.
- Run daily reports, review them, and communicate necessary information to the next shift's staff.
- Complete cashier and closing reports, count the bank securely, and accept and record wake-up calls.
- Maintain confidentiality of all guests, proprietary information, and communicate any emergencies, lost items, or theft to proper staff and/or authorities.
- Report maintenance problems, accidents, and safety hazards, and keep contingency lists in case of emergency.
- Securely protect company assets and comply with all quality assurance expectations.
Requirements
- A professional demeanor and a warm, people-oriented demeanor.
- A team-first attitude and a gift for paying attention to the smallest details.
- A clean professional appearance.
- The ability to stand for long periods of time, read and visually verify information, grasp, turn and manipulate objects, move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
Qualifications
- A professional demeanor and a warm and welcoming personality.
- A genuine care and compassion, and a visible desire to understand others.
- A direct yet tactful and considerate approach to communication.
- The ability to converse with individuals from a variety of backgrounds and at all organizational levels.
- A clean professional appearance.
- The ability to perform other reasonable job duties as requested by supervisors.
Skills
- A professional demeanor and a warm and welcoming personality.
- A genuine care and compassion, and a visible desire to understand others.
- A direct yet tactful and considerate approach to communication.
- The ability to converse with individuals from a variety of backgrounds and at all organizational levels.
- A clean professional appearance.
Benefits
- Incentives
- Employee Referral Program
- Paid Time Off
- Paid Vacation (Full-Time)
- Merit Increase
- 401(k) with Employer Contribution (Full-Time)
- Medical, Dental, Vision (Full-Time)
- Life Insurance (Full-Time)
- Long-term/Short-term Disability (Full-Time)
- Accident (Full-Time)
- Critical Illness (Full-Time)
- Cross-training Opportunities
- Hotel Room Discounts
Pay
Not specified
Schedule
Flexible Shifts Available: Morning/Evening/Night, Weekends, Full-Time/Part-Time