Hotel Housekeeper - Part Time

About the role

As a hotel housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay, creating a customer for life.

Responsibilities

• Avoid guest dissatisfaction by organizing, confirming, and processing guest check-ins/check-outs and adapting for any changes.
• Respond to and resolve guest requests, secure payments, and adjust billing as needed.
• Provide guests with room and hotel information, directions, amenities, and local interests.
• Run daily reports, review them, and communicate necessary messages to the next shift's staff.
• Complete cashier and closing reports, count the bank securely, and accept and record wake-up calls.
• Maintain confidentiality of all guests, proprietary information, and communicate any emergency, lost item, or theft to proper staff and/or authorities.
• Report maintenance problems, accidents, and safety hazards, and keep contingency lists in case of emergency.
• Protect company assets and comply with all quality assurance expectations.

Requirements

• A professional demeanor and a warm, people-oriented demeanor.
• A team-first attitude and a gift for paying attention to the smallest details.
• A clean professional appearance.
• The ability to stand for long periods of time, read and visually verify information, grasp, turn and manipulate objects, move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.

Qualifications

• A professional demeanor and a warm and welcoming personality.
• A genuine care and compassion, visible demonstration of wanting to understand others, and the ability to communicate the right message at the right time.
• The ability to converse with individuals from a variety of backgrounds and at all organizational levels, being direct yet tactful and considerate of the audience.
• The ability to speak clearly and professionally, answer telephones with appropriate etiquette, maintain awareness of undesirable people on premises, and perform other reasonable job duties as requested by supervisors.

Skills

• A professional demeanor and a warm and welcoming personality.
• A genuine care and compassion, visible demonstration of wanting to understand others, and the ability to communicate the right message at the right time.
• The ability to converse with individuals from a variety of backgrounds and at all organizational levels, being direct yet tactful and considerate of the audience.
• The ability to speak clearly and professionally, answer telephones with appropriate etiquette, maintain awareness of undesirable people on premises, and perform other reasonable job duties as requested by supervisors.

Benefits

• Incentives
• Employee Referral Program
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase
• 401(k) with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

Schedule

• Flexible Shifts Available
• Morning/Evening/Night
• Weekends

Pay

• Not specified

Benefits

• Not specified