Hotel Front Office Manager
Job Description
Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.
Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.
Collaborate across departments to deliver seamless service and operational excellence.
Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.
Maintain brand and cleanliness standards, stepping in to support operations when needed.
Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.
Requirements
- 2+ years of front desk experience
- 2+ years of supervisory experience
- High school diploma or equivalent
- Tech-savvy with Microsoft Office
- Flexible schedule availability
- Physically able to lift and move as needed
Qualifications
- Accountable Achiever
- Agile Thinker
- Talent Curator
- Transparent Leader
- Leading with SPIRIT
Benefits
- 401(k) plan with company match
- Comprehensive Health Coverage (Medical, dental, and vision insurance options)
- Paid Time Off & Vacation
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on your favorite brands and services
- Community service and volunteer programs
Pay
Compensation Range : $58,000-$68,000
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
Schedule
Flexible schedule availability
What’s in it for you?
- Career Growth & Learning
- Invest in Your Future
- Comprehensive Health Coverage
- Paid Time Off & Vacation
- Perks That Fit Your Life
- Purpose & Impact