Hotel Front Desk Supervisor - Grave

Responsibilities

• Verify incoming reservations and room blocks.
• Assure all rooms are properly coded.
• Verify transaction of desk clerks to assure accuracy and correct and errors.
• Ensure the safety and security of employees and customers.
• Supervise programs and processes to reduce and control loss time injuries.
• Review staffing levels to maintain budgeted levels of employment.
• Delegate authority and assign responsibilities.
• Develop staff, train, and evaluate.
• Manage departments financial data, maintain all master accounts.
• Review front desk shift activities with Front Office Manager.
• Meet with departmental directors and managers as necessary.
• Adhere to all applicable Innkeepers Laws, Gaming promotions, and regulations.

Qualifications

• Two to five years’ experience as a front desk clerk or reservationist with a 4-year degree in a related field or equivalent work experience.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.